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Data Sources lists every provider account you have connected, its health, and the resources Synclify discovered from it.

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Account health

Each account carries a status:
StatusMeaningWhat to do
activeHealthy.Nothing.
degradedReachable, but something is failing — commonly rate limits or webhook delivery.Watch the connection’s Realtime indicator. If it says Polling fallback, syncs still run, just on the schedule instead of instantly.
reauth requiredThe token expired or was revoked. Syncs stop.Reconnect the account.
disconnectedNot connected.Reconnect, or remove.
The label is rendered from the raw status, so reauth_required displays as reauth required. It means the same thing.

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Reconnecting

Open the account and re-run the authorization. Nothing about your connections, mappings, or history is lost — you are refreshing a credential, not rebuilding the setup. Syncs resume once the account returns to active. Reconnect when:
  • The status is reauth required.
  • You changed your password on the provider.
  • Your workspace role changed, or someone revoked the app’s access.
  • You want to widen the grant — for example, to expose an Airtable base Synclify can’t see.

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Refreshing resources

Synclify discovers your bases, tables, sites, and collections when you connect. Newly created resources appear after the account refreshes its resource list. If a table you just made is missing, reopen the account on the Data Sources page.

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Disconnecting an account

You cannot disconnect an account that a connection depends on. Synclify blocks it — the dialog title changes to Delete connections first and lists up to five of the blocking connections.
To disconnect:
1

Delete dependent connections

Every connection using the account must be deleted first — deleting moves them to the Archive, which no longer blocks. See Delete and archive.
2

Disconnect the account

Return to Data Sources, open the account, and disconnect.
The error you’ll see if you skip step one: “Delete active connections before disconnecting this data source.”

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When the page won’t load

“Data sources unavailable” with a retry button means Synclify couldn’t reach the backend. Retry. If it persists, Synclify will offer to send a support report — accept it, since it attaches the failing request details.