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Settings → Billing shows your plan, your usage this month, and the way to change either.

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Plans

Every plan includes realtime sync. Plans differ on volume, sites, seats, and support.

Freelancer

From $9/mo. 1 site, 1 data source, 1 member, email support.Tiers by monthly record volume: 500 / 1k / 5k.

Starter

From $39/mo. 5 sites, 2 data sources, 3 members, email support.Tiers: 10k / 25k / 50k records.

Agency

From $99/mo. 15 sites, all data sources, 5 members, priority email support.Tiers: 250k / 500k / unlimited records.

Enterprise

Custom. Unlimited sites and members, custom data sources, dedicated support and SLA.
Within a plan, pick the record-volume tier that fits. Move up a tier without changing plans.
The enforced limits come from the plan your account is provisioned with, which can be more restrictive than the plan card’s advertised numbers — particularly on seats and sites. The limit you actually hit in the app is the real one. If it’s lower than what you paid for, contact support.

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Usage

Three meters, each with a progress bar, showing / Unlimited where the plan has no cap:
Sites you’ve connected against your plan’s site allowance.
Seats used. Hitting this shows “Seat limit reached” on the Team page.
Runs in the current calendar month, UTC. Resets at the start of the next month.Every trigger counts — realtime, scheduled, and manual. A chatty source table can burn the allowance quickly.
If sync runs are climbing faster than expected, the usual cause is a polling interval set too tight, or a source table where an automation rewrites rows continuously. Widen the poll interval — realtime already covers latency.

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Upgrading

Click the plan you want. Synclify sends you to a hosted Stripe checkout. Your plan updates when payment completes. If checkout doesn’t open — “Checkout unavailable” — retry. If it persists, accept the support report prompt.

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Invoices and payment methods

Manage billing opens the Stripe customer portal, where you can update your card, download invoices, and see billing history. Synclify never handles your card details. “Billing portal unavailable” means the portal link couldn’t be fetched. Retry.

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Downgrading and cancelling

Both happen in the Stripe portal.
Downgrading enforces the lower plan’s limits. If you have more sites, seats, or connections than the new plan allows, reduce them before you downgrade — otherwise you may find yourself unable to invite, connect, or sync until you’re back under the cap.