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Settings → Team manages who can access your Synclify workspace. The header shows your seat usage: N / max members · N seats left.

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Roles

Operator is the default when you open the invite dialog — it is the right role for most teammates, because it covers building and running connections without exposing billing or the member list.
Support is not an invitable role. It is never granted from this page. Support access is issued through a separate, expiring grant on Security settings, with a required reason and a full audit trail — and it ends on its own.
Viewer is the role for the people whose site it is. They can see what’s syncing without being able to change a mapping or delete a connection. Viewers who type a write-only URL — the connection wizard, for instance — are redirected rather than shown a broken page.

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Inviting

1

Invite

Enter the teammate’s email and pick a role. Validation appears beside the field as you type — “Enter a valid email address.” or “This email is already on the team.” — rather than as a toast after you submit.
2

They accept

They appear as pending until they accept, then active. Accepting asks for a name and a password of at least 12 characters.
When the invite is created you’ll see “Invite email sent”. If delivery could not be confirmed you get “Invite created — Email delivery was not confirmed. Re-send the invite before sharing access.” instead. Treat that as a prompt, not a formality: an unsent invite is a teammate waiting on nothing.

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Managing members

On an active member:
  • Change role — pick a different role from the actions menu.
  • Remove member — revoke access, behind a confirmation.
On a pending invite:
  • Resend invite email — issues a fresh invite and revokes the superseded one. Any link you shared earlier stops working.
  • Revoke invite — “The invite link … will stop working immediately.”

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Switching workspaces

If you belong to more than one workspace, the switcher in the top bar lists your memberships with your role in each and a check against the active one.
Switching repoints your session and then reloads the app. That is deliberate: it guarantees no data from the previous workspace is left in the page. Anything unsaved — a half-filled connection wizard, for instance — does not survive the switch.

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Seat limits

Your plan sets the seat count. When you’re out, opening the invite dialog shows:
Seat limit reached — Upgrade your plan to invite more members.
Free up a seat by removing a member, or upgrade.
Seat enforcement is based on the plan your workspace is provisioned with, which may allow fewer seats than the plan card advertised at checkout. If the numbers disagree, the enforced limit is the one you hit. Contact support if you were billed for seats you can’t use.

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Invite errors