Change password
Change the password you sign in with. Changing it signs out every other session.Enter your current password, then the new one twice. Minimum 12 characters. If you have only ever signed in with a link or with Google, leave the current-password field empty — it says “Leave empty if you never set one.”
Current password incorrect
Current password incorrect
“Check your current password and try again.”
Password not allowed
Password not allowed
The new password was rejected by policy. “Choose a password of at least 12 characters.”
Passwords do not match
Passwords do not match
The confirmation field differs from the new password.
Changing your password signs out every other session. That is the point: it is also how you evict a session you no longer control.
Two-factor authentication
Require a code from an authenticator app on every sign-in — password and emailed link alike.Note “and emailed link alike”: turning this on closes the gap where someone with access to your inbox could sign in without your password.
1
Turn on
Scan the QR code with your authenticator app, or type the manual entry secret.
2
Confirm
Enter the current 6-digit code to prove enrollment worked.
3
Save your recovery codes
“Save these recovery codes now — they are shown only once.” Copy codes, store them somewhere that is not the device running your authenticator, then click I saved them.
Review before changes go live
Owner-only. It decides whether a connection can be activated by the same person who set it up.- Two-person review on
- Two-person review off
A second owner or admin must approve. “The person who edits a connection cannot be the one who activates it.”Use this when a bad activation would be expensive — client sites, large collections, anything with delete propagation on.
Workspace kill switches
Emergency stops for this workspace’s syncing. Engaging one requires a reason and is recorded in the audit log.Available to owners, admins, and support.
Engage asks “Why are you engaging this? (required)” and then Engage switch. An engaged switch shows its reason and the time it was engaged. Release lifts it.
A switch can also carry a Disabled platform-wide badge, which means it is off at the platform level and not something your workspace controls.
Support access
Support cannot open your workspace unless you let them. Visible to owners and admins.Everything a support agent looked at or changed in this workspace, newest first. Recorded automatically and kept for your audit history.
1
Allow support access
Enter the support agent’s email and answer “What do you need help with? (required)”.
2
Pick a duration
24 or 72 hours by default. The button reads Allow for N hours.
3
It expires on its own
” can help until . It ends on its own.” You do not have to remember to revoke it.
The trail
Every action a support agent takes is listed in plain language — “Viewed the job queue”, “Paused Blog → Posts” — with who did it, when, and a Change badge on anything that altered state. Repeated actions collapse with a count.This is why Support is not an invitable role. Support access is always a time-boxed grant with a stated reason and a full record — never a standing seat on your team.