> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synclify.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage data sources

> Review account health, reconnect, and disconnect providers.

**Data Sources** lists every provider account you have connected, its health, and the resources Synclify discovered from it.

## Account health

Each account carries a status:

| Status            | Meaning                                                                         | What to do                                                                                                                                |
| ----------------- | ------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| `active`          | Healthy.                                                                        | Nothing.                                                                                                                                  |
| `degraded`        | Reachable, but something is failing — commonly rate limits or webhook delivery. | Watch the connection's **Realtime** indicator. If it says *Polling fallback*, syncs still run, just on the schedule instead of instantly. |
| `reauth required` | The token expired or was revoked. **Syncs stop.**                               | Reconnect the account.                                                                                                                    |
| `disconnected`    | Not connected.                                                                  | Reconnect, or remove.                                                                                                                     |

<Note>
  The label is rendered from the raw status, so `reauth_required` displays as **reauth required**. It means the same thing.
</Note>

## Reconnecting

Open the account and re-run the authorization. Nothing about your connections, mappings, or history is lost — you are refreshing a credential, not rebuilding the setup. Syncs resume once the account returns to `active`.

Reconnect when:

* The status is `reauth required`.
* You changed your password on the provider.
* Your workspace role changed, or someone revoked the app's access.
* You want to widen the grant — for example, to expose an Airtable base Synclify can't see.

## Refreshing resources

Synclify discovers your bases, tables, sites, and collections when you connect. Newly created resources appear after the account refreshes its resource list. If a table you just made is missing, reopen the account on the Data Sources page.

## Disconnecting an account

<Warning>
  **You cannot disconnect an account that a connection depends on.** Synclify blocks it — the dialog title changes to **Delete connections first** and lists up to five of the blocking connections.
</Warning>

To disconnect:

<Steps>
  <Step title="Delete dependent connections">
    Every connection using the account must be deleted first — deleting moves them to the Archive, which no longer blocks. See [Delete and archive](/connections/archive-and-delete).
  </Step>

  <Step title="Disconnect the account">
    Return to **Data Sources**, open the account, and disconnect.
  </Step>
</Steps>

The error you'll see if you skip step one: *"Delete active connections before disconnecting this data source."*

## When the page won't load

*"Data sources unavailable"* with a retry button means Synclify couldn't reach the backend. Retry. If it persists, Synclify will offer to send a support report — accept it, since it attaches the failing request details.
